{"id":26119,"date":"2020-02-21T14:48:32","date_gmt":"2020-02-21T13:48:32","guid":{"rendered":"https:\/\/cefi.es\/withdrawal-form\/"},"modified":"2026-03-10T09:49:08","modified_gmt":"2026-03-10T08:49:08","slug":"withdrawal-form","status":"publish","type":"page","link":"https:\/\/cefi.es\/en\/withdrawal-form\/","title":{"rendered":"Withdrawal Form"},"content":{"rendered":"\t\t
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Withdrawal Form<\/h1>\t\t\t\t<\/div>\n\t\t\t\t
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You have the right to withdraw from this contract within fourteen (14) calendar days<\/strong> without providing any justification.<\/p>\n

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The withdrawal period shall expire fourteen (14) calendar days from the day on which you, or a third party indicated by you other than the carrier, acquired physical possession of the goods.<\/p>\n

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To exercise the right of withdrawal, you must notify us at info@cefi.es<\/a><\/strong> (Pio XII, 49 Loft 1, 28016 Madrid) of your decision to withdraw from the contract by means of an unequivocal statement<\/strong> (for example, a letter sent by post or email). You may use the withdrawal form template set out below, although its use is not mandatory.<\/p>\n

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You may use the model provided below by sending it to any of the addresses indicated above.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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WITHDRAWAL FORM<\/strong><\/p>\n

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(You should only complete and submit this form if you wish to withdraw from the contract)<\/p>\n

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To the attention of CENTRO DE ESTUDIOS PARA EL FOMENTO DE LA INVESTIGACI\u00d3N CEFI FUNDACI\u00d3N PRIVADA<\/strong>, with Tax ID No. G-08793499, registered with the Ministry of Education, Social Policy and Sport.<\/p>\n

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Contact details:<\/strong><\/p>\n

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Pio XII, 49 Loft 1, 28016 Madrid
info@cefi.es<\/a><\/p>\n

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I hereby notify \/ We hereby notify () that I withdraw \/ we withdraw (<\/em>) from my \/ our () contract for the sale of the following good \/ provision of the following service (<\/em>)<\/p>\n

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Ordered on \/ received on (*)<\/p>\n

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\u2013 Name of the consumer and user or consumers and users<\/p>\n

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\u2013 Address of the consumer and user or consumers and users<\/p>\n

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\u2013 Signature of the consumer and user or consumers and users (only if this form is submitted on paper)<\/p>\n

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\u2013 Date<\/p>\n

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(*) Delete as appropriate<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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To comply with the withdrawal period, it is sufficient for the communication regarding the exercise of this right to be sent before the corresponding deadline expires.<\/p>

Consequences of withdrawal:<\/strong><\/p>

If you withdraw from the contract, we will refund all payments received from you, including delivery costs (with the exception of any additional costs resulting from your choice of a delivery method other than the least expensive standard delivery method offered by us), without undue delay and, in any event, no later than 14 calendar days from the date on which we are informed of your decision to withdraw from this contract. We will carry out the refund using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any case, you will not incur any fees as a result of the refund.<\/p>

We may withhold the refund until we have received the goods, or until you have provided proof that you have returned the goods, whichever condition is met first.<\/p>

You must return or deliver the goods directly to CEFI, Pio XII, 49 Loft 1, 28016 Madrid, without undue delay and, in any event, no later than 14 calendar days from the date on which you notify us of your decision to withdraw from the contract. The deadline shall be deemed to have been met if you return the goods before the end of that period.<\/p>

You shall bear the direct cost of returning the goods.<\/p>

You will only be liable for any diminished value of the goods resulting from handling other than what is necessary to establish the nature, characteristics and functioning of the goods.<\/p>



4.1 Guarantees for digital content and digital services<\/strong><\/p>

The seller shall be liable for any lack of conformity that becomes apparent within a period of two years from the date of delivery of the digital content or digital service, which shall be deemed to have taken place on the date shown on the invoice or purchase receipt, or on the delivery note if this is later.<\/p>

Any lack of conformity that becomes apparent within one year following the supply of the digital content or digital service provided in a single act or in a series of individual acts shall be presumed to have existed at the time the digital content or service was supplied.<\/p>

In the case of a sale of goods with digital elements (e.g. a smartwatch) where a continuous supply period equal to or less than three years is provided for, the period of liability shall be three years from the date of delivery of the product.<\/p>



5.1 Alternative dispute resolution<\/strong><\/p>

Our entity is a member of Confianza Online (a non-profit association), registered in the National Register of Associations, Group 1, Section 1, national registration number 594400, Tax ID G85804011, Calle de Vel\u00e1zquez 126, 4\u00ba-I, 28006 Madrid (Spain). For more information: www.confianzaonline.es<\/a>.<\/p>

These General Terms and Conditions are governed by Spanish law. Likewise, in compliance with the provisions of the Alternative Dispute Resolution Act, we inform consumers that, as a member entity and under the terms of the Code of Conduct, users may turn to Confianza Online for the alternative resolution of any disputes (https:\/\/www.confianzaonline.es\/como-reclamar\/formulario-de-reclamaciones\/<\/a>). If such disputes relate to electronic transactions with consumers, or to data protection matters related to this field, complaints will be resolved by the Confianza Online Mediation Committee, accredited for alternative dispute resolution in consumer matters. If the complaints concern digital advertising or data protection related to this field, they will be submitted to the Advertising Jury of AUTOCONTROL.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

Withdrawal Form DOWNLOAD WITHDRAWAL FORM (PDF) You have the right to withdraw from this contract within fourteen (14) calendar days without providing any justification. 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